Call Type DescriptionPrice (pence per unit)Minimum first period charge Billing increments
On Net57.76p per minute1 second1 second
Cross Net57.76p per minute1 second1 second
Landlines57.76p per minute1 second1 second
Voicemail57.76p per minute1 second1 second
Channel Islands & Isle of Man (excluded from bundles)57.76p per minute1 second1 second
SMS57.76p per messageN/Aper unit
Channel Islands & Isle of Man SMS (excluded from bundles)57.76p per messageN/Aper unit
MMS57.76p per messageN/Aper unit
Video Call57.76p per minute1 second1 second
Video Call - International57.76p per minute1 second1 second
Call Return57.76p per minute60 seconds60 seconds
International Call - EU112.5p per minute60 seconds60 seconds
International Call - RoW225p per minute60 seconds60 seconds
International SMS72p per messageN/Aper unit
Non-Geo Access Charge (084 & 087)*72p per minute60 seconds60 seconds
Premium Call Access Charge (09)*72p per minute60 seconds60 seconds
Directory Enquiries Access Charge (118)*72p per minute60 seconds60 seconds
Freephone (0800)***Free of charge1 second1 second
Radio Paging Services (i.e. 076)57.76p per minuteN/Aper call
Personal Numbering Services (i.e. 070)57.76p per minute60 seconds1 second
Call Forwarding Services (i.e. 07744/07755)57.76p per minute60 seconds1 second
Data3.6p per MBper KB*per KB*

EU: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus (excluding Turkish sector), Czech Rep, Denmark, Estonia, Faroe Islands, Finland, France, French Territories (French Guiana/Guadeloupe/Martinique/Mayotte/Reunion and Saint Martin), Germany, Gibraltar, Greece, Hungary, Iceland, Ireland (Republic of), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Azores & Madeira),
Romania, San Marino, Slovakia, Slovenia, Spain (inc. Balearic Islands & Canary
Islands), Sweden, Switzerland.
RoW: All other countries.

* Please note: price displayed is only a part cost of the call known as an Access Charge, there is also a provider’s Service Charge which is variable dependent on the service. All pricing in orange has either been adjusted in line with our pricing review, changed in line with RLAH or corrected
** Cost is rounded per event to the nearest pence
*** Freephone numbers may still be charged when dialling from outside of Europe

* All prices excluded VAT

Roaming Out of Bundle Costs (Ruby Package)

Call Type DescriptionPrice** (pence per unit)Minimum first period chargeBilling increments
Roaming RoW Zone 1 - In Country, In Zone & UK£0.7260 seconds60 seconds
£1.80Roaming RoW Zone 1 - Euro Zones60 seconds60 seconds
Roaming RoW Zone 1 - RoW Zone 2£2.4060 seconds60 seconds
Roaming RoW Zone 1 - RoW Zone 3£2.4660 seconds60 seconds
Roaming RoW Zone 1 - RoW Zone 4£2.4660 seconds60 seconds
Roaming RoW Zone 1 - Inbound£0.4360 seconds60 seconds
Roaming RoW Zone 1 - SMS£0.10per messageper message
Roaming RoW Zone 1 - MMS£0.79per messageper message
Roaming RoW Zone 1 - Data£0.16per MBper MB
Roaming RoW Zone 2 - In Country, In Zone & UK£1.4460 seconds60 seconds
Roaming RoW Zone 2 - Euro Zones£1.8060 seconds60 seconds
Roaming RoW Zone 2 - RoW Zone 1£2.4060 seconds60 seconds
Roaming RoW Zone 2 - RoW Zone 3£2.4060 seconds60 seconds
Roaming RoW Zone 2 - RoW Zone 4£2.4060 seconds60 seconds
Roaming RoW Zone 2 - Inbound£0.8660 seconds60 seconds
Roaming RoW Zone 2 - SMS£0.36per messageper message
Roaming RoW Zone 2 - MMS£0.79per messageper message
Roaming RoW Zone 2 - Data£0.81per MBper MB
Roaming RoW Zone 3 - In Country, In Zone & UK£2.8860 seconds60 seconds
Roaming RoW Zone 3 - Euro Zones£2.8860 seconds60 seconds
Roaming RoW Zone 3 - RoW Zone 1£2.8860 seconds60 seconds
Roaming RoW Zone 3 - RoW Zone 2£2.8860 seconds60 seconds
Roaming RoW Zone 3 - RoW Zone 4£2.8860 seconds60 seconds
Roaming RoW Zone 3 - Inbound£1.8760 seconds60 seconds
Roaming RoW Zone 3 - SMS£0.72per messageper message
Roaming RoW Zone 3 - MMS£0.79per messageper message
Roaming RoW Zone 3 - Data£2.43per MBper MB
Roaming RoW Zone 4 - In Country, In Zone & UK£2.8860 seconds60 seconds
Roaming RoW Zone 4 - Euro Zones£2.8860 seconds60 seconds
Roaming RoW Zone 4 - RoW Zone 1£2.8860 seconds60 seconds
Roaming RoW Zone 4 - RoW Zone 2£2.8860 seconds60 seconds
Roaming RoW Zone 4 - RoW Zone 3£2.8860 seconds60 seconds
Roaming RoW Zone 4 - Inbound£2.8860 seconds60 seconds
Roaming RoW Zone 4 - SMS£0.72per messageper message
Roaming RoW Zone 4 - MMS£0.79per messageper message
Roaming RoW Zone 4 - Data£9.72per MBper MB
* All prices excluded VAT

Roaming Worldwide Zoning Structure (Ruby Package)

Below is the Worldwide zoning structure for our exclusive Mobile tariffs.

We have a number of roaming services that can help reduce the cost of inter-zone calls and messaging – see Value Added Services in Mobile Pricing Guide for more details. For example, we have highlighted destinations below that are included as part of World Travel Select. With a simple daily rate of £7.20 per day, you can access your domestic inclusive bundles whilst roaming in a selection of almost 60 countries, there is no need to worry about expensive pence per minute rates.

* All prices excluded VAT
Europe Zone 1Europe Zone 2
Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French territories, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy (inc.Vatican City), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal (inc. Madeira), Romania, Slovakia, Slovenia, Spain (inc. Balearic Islands), SwedenChannel Islands (inc. Guernsey, Jersey) and the Isle of Man, Faroe Islands, San Marino, Switzerland.
Rest of the World Zone 1Rest of the World Zone 2Rest of the World Zone 3Rest of the World Zone 4
Afghanistan, Albania, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Bonaire, Botswana, Bosnia & Herzegovina, Brazil, British Virgin Islands, Brunei, Burkina Faso, Cameroon, Cambodia, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Democratic Republic of Congo, Peoples Republic of Congo, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, French Polynesia, Gabon, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kosovo, Laos, Lesotho, Macau, Macedonia, Madagascar, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saba (Netherland Antilles), Samoa Western, Saudi Arabia, Serbia, Seychelles, Singapore, Sint Eustatius (Netherland Antilles), Sint Maarten, Solomon Islands, South Africa, South Korea, South Sudan, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent, Sudan, Suriname, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Turkey, Turks & Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia.Algeria, American Samoa, Belarus, Bolivia, Cape Verde, Gambia, Guinea, Guinea-Bissau, Kyrgyzstan, Liberia, Malawi, Mauritania, Mauritius, Senegal, Sierra Leone, Zimbabwe.Andorra, Burundi, Libya, Mali, Namibia, Nepal, Sao Tome and Principe, Tunisia.Angola, Ascension Islands, Australian External Territories, Belize, Comoros, Cook Islands, Cuba, Diego Garcia, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Kiribati, Lebanon, Maldives, Marshall Islands, Micronesia, Midway Island, Naura, New Caledonia, Niue, Norfolk Island, North Mariana, Palau, Saint Helena, Somalia, St Pierre & Miquelon, Syria, Timor (East), Tokelau, Turkmenistan, Tuvalu, Wallis & Futuna.

*On Airways and Maritime will be charged inline with RoW Zone 4 destinations.

Value Adds (Ruby Package)

AllowanceCost

Top Up Data
(Data allowances that can be applied as required based on end user's varying requirements month on month)

3GB £6.00
5GB £8.33
10GB £15.00
20GB £22.00

International Minute Bolt On
(Minute allowances for calls made from the UK to Europe)

100 Minutes £5.00
500 Minutes £10.00
1000 Minutes £15.00

International Minutes Worldwide
(Minute allowances for calls made from the UK to Europe and the rest of the world)

100 Minutes £30.00
500 Minutes £85.00
1000 Minutes £195.00

International SMS
(SMS allowances for texts sent from the UK to Europe and the rest of the world)

100 SMS £5.00
250 SMS £8.33
500 SMS £16.67
1000 SMS £35.00

Roaming Minutes Worldwide
(Minute allowances for calls made whilst roaming outside of the UK and not covered by our inclusive daily roaming services.
Please Note: excludes RoW Zone 4)

100 Minutes £50.00
250 Minutes £85.00
500 Minutes £175.00

Roaming Data Worldwide
(Data allowances for usage whilst roaming outside of the UK and not covered by our inclusive daily roaming services.
Please Note: excludes RoW Zone 4)

250MB £60.00
500MB £95.00
1GB £150.00

Non-Geo Minutes
(Minute allowances for calls made to non-geographical lines with 084/087 prefixes.)

100 Minutes £4.50
300 Minutes £8.50

Ireland Plus
(O2 Ireland Plus - Use your UK allowance to call and text the Republic of Ireland.)

ROI allowance extension £6.50
* All prices excluded VAT